Public sectorAgentic implementationIllustrative scenario
How an agency could run a casework agent on its own servers to show which rules apply.
The challenge
Decisions must be explainable to applicants and auditable, and data cannot leave the agency.
The approach
- 01An agent built on Lemma runs on the agency's own servers, on a model its security team approved.
- 02Each case is reasoned through the published rules, step by step.
- 03Caseworkers review and sign off every recommendation.
The outcome
Applicants receive a plain explanation of which rules applied and why.
Why the reasoning trace matters
Public decisions have to be explained to the people they affect and defended on appeal. A reasoning trace that names each rule and how it applied gives caseworkers and auditors something concrete to check.
How a team could start
An agency could begin with a strategy engagement to agree governance, then pilot the agent on closed cases, comparing its recommendations with the decisions that were actually made.
This is an illustrative scenario, not a customer account. It shows how a team could use Agentic implementation; we will publish real stories, with permission, as they happen.